Privacy Policy

Eabo is a local book rental platform serving readers in Vijayapura, Karnataka. We are committed to protecting your privacy and handling your personal information with care and transparency. This policy explains what we collect, how we use it, and your rights as a user.

1 Information We Collect

When you create an account or place a rental request, we may collect:

• Full name
• Email address
• Phone number
• Delivery address (for home delivery orders)
• Rental history — books rented, dates, and duration
• Payment transaction records (COD confirmation references)

2 How We Use Your Information

User information such as name, phone number, email, and delivery details are used only for rental operations, delivery coordination, and customer support.

• To process and manage your book rental requests
• To communicate delivery status, due dates, and extension reminders
• To process refunds of your security deposit after book return
• To improve our platform and service quality
• To respond to your queries and support requests

3 Data Protection

We use secure authentication systems, encrypted HTTPS connections, and Supabase-managed infrastructure to help protect your information. Your data is only shared with delivery partners to the extent necessary for your book delivery. No data is used for advertising or marketing by third parties.

4 Cookies & Sessions

Eabo uses cookies and session tokens solely to keep you logged in securely. We do not use advertising cookies or cross-site tracking technologies.

We may use privacy-focused analytics tools such as Google Analytics to understand website usage, improve platform performance, and enhance user experience. No sensitive personal information is shared for advertising purposes.

5 Your Rights

• Request a copy of the personal data we hold about you
• Update or correct your personal information at any time
• Request account deletion by contacting Eabo support — we will process your request promptly

To exercise any of these rights, contact us at eabosupport@gmail.com

6 Changes to This Policy

Eabo may update this Privacy Policy from time to time to reflect platform improvements or legal updates. Continued use of the platform after updates constitutes acceptance of the revised policy. We will notify users of significant changes via email.

7 Contact Us

For any privacy-related concerns or requests: